Payment Policy

At Ivory Rose Boutique London, we aim to offer secure and convenient payment options for our customers. This Payment Policy outlines the available payment methods, payment processing, and refund procedures.


Available Payment Methods

  • Creditcard (Visa, Mastercard)
  • Apple Pay
  • Google Pay
  • Shop Pay

Payment Security

  • All payments are processed through a secure SSL-encrypted connection.

  • Ivory Rose Boutique London does not store any payment or credit card details on its servers.

  • Payment information is handled exclusively by trusted third-party payment providers.


Payment Processing

  • Orders are processed only after full payment has been successfully completed.

  • If a payment is declined or fails, the order will not be processed.


Refunds

  • If you are entitled to a refund (for example, after an approved return), the refunded amount will be issued within 30 days of receiving and approving the returned item.

  • Refunds will be made using the original payment method used at checkout.


Questions About Payments

If you have any questions regarding payments or billing, please contact us:

Email: info@ivoryroseboutiquelondon.com

Customer Support Hours:
MON – FRI: 09:00 AM – 06:00 PM
SAT – SUN: 10:00 AM – 05:00 PM