Shipping & Delivery

At Ivory Rose Boutique London, we aim to deliver your order as efficiently and accurately as possible. Below you will find all relevant information regarding our shipping and delivery process.

Order Processing Time

  • Orders are processed within 1–3 business days.

  • Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

  • Orders are processed on business days only (excluding weekends and public holidays).

Estimated Delivery Time

  • The average delivery time is 3–7 business days, depending on your location.

  • Delivery times are estimates only and may vary due to:

    • High-volume periods

    • Courier delays

    • Customs inspections or clearance procedures

    • External circumstances beyond our control

Ivory Rose Boutique London cannot guarantee exact delivery dates.

Shipping Method & Origin

  • All orders are shipped directly from our supplier, which may be located in China.

  • Because of international shipping, customs duties, import taxes, or handling fees may apply depending on your country of residence.

  • Any such charges are the sole responsibility of the customer.

Responsibility & Delivery Confirmation

  • Once tracking information confirms that a package has been successfully delivered, responsibility for the shipment transfers to the customer.

  • Ivory Rose Boutique London is not responsible for:

    • Lost or stolen packages after delivery confirmation

    • Delays caused by courier services or customs

  • Customers are responsible for providing an accurate and complete shipping address.

  • Any address changes or corrections must be submitted within 24 hours of placing an order.

Questions About Shipping

If you have any questions regarding shipping or delivery, please contact us:

Email: info@ivoryroseboutiquelondon.com

Customer Support Hours:
MON – FRI: 09:00 AM – 06:00 PM
SAT – SUN: 10:00 AM – 05:00 PM